Computer Technician (Hardware & Software Support Specialist) - Bandar Lampung

Join Berca Hardayaperkasa as a Computer Technician and become the go-to expert for hardware and software diagnostics, repairs, and customer service in Bandar Lampung!

Are you passionate about technology and eager to help businesses and individuals resolve their computer issues? At Berca Hardayaperkasa, we're looking for a skilled Computer Technician to join our team in Bandar Lampung. In this role, you'll be the first point of contact for our clients, diagnosing and fixing hardware and software problems using industry-standard tools like Windows, Linux, and macOS. You'll also provide training and support to our customers, ensuring they get the most out of their technology investments.

Berca Hardayaperkasa is a trusted name in the technology sector, serving both local and international clients. With a strong commitment to innovation and customer satisfaction, we offer a dynamic work environment where your expertise will be valued and your growth will be supported. Join us and be part of a team that's shaping the future of technology in Bandar Lampung.

📋 Tanggung Jawab Pekerjaan

• Provide on-site and remote hardware and software support for clients in Bandar Lampung and surrounding areas.
• Diagnose and repair computer hardware issues, including motherboards, CPUs, RAM, and storage devices.
• Install, configure, and troubleshoot operating systems (Windows, Linux, macOS) and applications.
• Offer technical training and guidance to clients to enhance their IT skills.
• Document and maintain detailed records of all services provided.
• Stay updated with the latest technology trends and industry best practices.
• Collaborate with the sales and marketing teams to promote our services.
• Ensure high customer satisfaction through prompt and professional service.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in hardware and software support.
• Certifications in IT support, such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate.
• Proficient in using industry-standard tools and software, including Windows, Linux, and macOS.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Familiarity with networking concepts and basic cybersecurity principles is a plus.

🛠️ Keahlian

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