Lead, Community Engagement - Surabaya

Are you a passionate leader with a knack for building and nurturing communities? Private Advertiser is seeking a dynamic Lead, Community Engagement to spearhead our community initiatives in Surabaya, Jawa Timur. In this pivotal role, you will design and implement community engagement strategies that align with our brand values and business objectives. As the Lead, you'll collaborate with cross-functional teams to create impactful community programs, manage community managers, and ensure our community initiatives are executed flawlessly.

With a strong background in community engagement, you'll leverage your expertise in social media platforms like Facebook, Instagram, and Twitter to foster meaningful connections with our audience. You'll also have the opportunity to work with industry-leading tools such as Hootsuite, Buffer, and Sprout Social to streamline your community management efforts.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Develop and implement community engagement strategies that drive brand loyalty and customer satisfaction.
• Manage and mentor a team of community managers to ensure high-quality engagement and content creation.
• Monitor and analyze community metrics to identify trends and opportunities for growth.
• Collaborate with marketing, sales, and product teams to align community initiatives with business goals.
• Create and curate engaging content for various social media platforms to foster community interaction.
• Leverage social media advertising to promote our products and services effectively.
• Stay up-to-date with industry trends and best practices in community engagement.
• Report on community performance and provide actionable insights to senior management.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum of 5 years of experience in community engagement, with a proven track record of success.
• Proven experience in managing social media platforms and community engagement tools.
• Strong understanding of digital marketing principles and strategies.
• Excellent communication and interpersonal skills to build and maintain strong relationships with community members.
• Ability to work independently and manage multiple projects simultaneously.
• Certification in community management or digital marketing is a plus.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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