Administrative Assistant - Hospitality Industry

H-Ostel Kuta Bali is seeking a dedicated Administrative Assistant to join our team in Kuta, Bali. This role is perfect for someone who thrives in a fast-paced hospitality environment and wants to contribute to a vibrant team. As an Administrative Assistant, you will be the backbone of our operations, ensuring everything runs smoothly behind the scenes.

In this role, you will handle a variety of administrative tasks, from managing guest reservations and communications to coordinating with vendors and maintaining our office systems. You will work closely with our front desk staff, housekeeping, and other departments to ensure seamless guest experiences. This is a fantastic opportunity to develop your skills in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Manage guest reservations and check-ins/outs using our proprietary system.
• Coordinate with housekeeping and other departments to ensure timely service delivery.
• Maintain and update guest records and communications.
• Handle day-to-day office administration, including scheduling, filing, and record-keeping.
• Assist with event planning and coordination for special occasions.
• Manage office supplies and inventory.
• Provide excellent customer service to guests and staff alike.
• Assist with training and onboarding new staff members.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in administrative roles, preferably in the hospitality industry.
• Proficient in using Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with guest management systems is a plus.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Strong organizational and multitasking abilities.
• Fluent in English and Bahasa Indonesia.
• Ability to lift and carry up to 20 kg.

🛠️ Keahlian

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